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Housing Cancellation and Termination

All students looking to cancel and terminate their housing must complete and submit a Housing Termination Form through their AU Housing Portal. Only cancellations received through the AU Housing Portal will be accepted.

This page summarizes the cancellation information listed in a given Housing License Agreement (HLA). In addition to the information on this page, please review the HLA for full details about cancellation fees. The HLA is an agreement for either the entire academic year or, in the case of applicants who receive a housing assignment following the start of the given term, the remaining academic year. Cancellation fees are based on this year-long agreement.

2024 - 2025 Academic Year

Canceling for Fall 2024– Returning Residents

Moving Off Campus

Please review the basic cancellation fee schedule below and the full schedule in the 2024-2025 Housing License Agreement (outlined in Section 11):

A current or returning student (not new to the University for the fall semester) who applies for and receives a housing assignment for the 2024-2025 academic year, and subsequently cancels the housing assignment will be responsible for the following cancellation fees:

  • If participating in Reapplication Room Selection, students who select a space have until March 31, 2024 at 11:59 PM to cancel at no fee.
  • Students who receive a housing assignment on or after April 1, 2024 have 72 hours to cancel at no fee.
  •  Cancellation Fee Schedule:
    • Here is your cancellation fee if you cancel your housing during the timeframes listed below and are outside of the 72 hour cancel window.
      • April 1 through April 30: $1,000.

      • May 1 through May 31: $1,500.

      • June 1 through June 30: $2,000

      • July 1 through July 31: $2,500

      • August 1 Forward: No refund for Fall Housing Room Cost

      • Upon check-in for the fall housing assignment, the student shall be responsible for the entire Fall and Spring (Academic Year) housing charges.

Canceling for Fall 2024 – New Student

  • A new First-Year or Transfer student who applies for housing and receives an assignment for the fall or spring semester and subsequently cancels the housing assignment prior to occupancy will forfeit the $200 housing deposit.
  • Upon check-in for the fall housing assignment, the student shall be responsible for the entire Fall and Spring (Academic Year) housing charges.

Canceling for Spring 2025 – Returning Students

Moving Off Campus - Fall Occupant

A current or returning student (not new to the university for the spring semester and who lived in on-campus during the fall 2024 semester) who cancels their spring 2025 assignment does not qualify for a refund of any housing charges for spring 2025.

  • Students who cancel for the spring term must move-out of their housing assignment no later than 12PM noon on Sunday, December 15, 2024.
    • After Noon on Sunday, December 15, 2024, students will be unable to move-out of their fall housing assignment until spring semester opening beginning at 9AM on Friday, January 10, 2025 and no later than Tuesday, January 14, 2025.
  • Students who cancel for the spring term before spring housing charges are posted will have the spring cancellation fee, equal to the cost of their spring assignment, added to their account when spring housing charges are posted.

Moving Off Campus - New Spring Occupant

A current or returning student (not new to the University for the spring semester, and not already living in on-campus housing during the fall 2024 semester) who applies for and receives a housing assignment for spring 2025, and cancels after November 30, 2024, will be responsible for the following cancellation fees:

  • By November 30, 2024: No fee.

  • Between December 1, 2024, and December 15, 2024: $1,000.

  • Between December 16, 2024 and December 31, 2024: $1,500.

  • January 1, 2025 and forward: $2,500.

  • Upon check-in for the spring housing assignment, the Student shall be responsible for the entire Spring housing charges.

  • A student who receives a Spring 2025 housing assignment after November 30, 2024, will have 72 hours to submit a cancellation form. After 72 hours, the cancellation fee schedule described above will apply.

Canceling for Spring 2025 – New Students

Moving Off Campus

  • A new First-Year or Transfer student who applies for housing and receives an assignment for the fall or spring semester and subsequently cancels the housing assignment prior to occupancy will forfeit the $200 housing deposit.
  • Upon check-in for the spring housing assignment, the student shall be responsible for the entire spring housing charges.

Below is a list of approved rationale to have your cancellation fee waived. If a student is currently in occupancy of the room, they will be charged a daily rate until approved and officially move out.

  • Participating in an AU Abroad-approved study abroad program;
  • Taking an AU-approved leave of absence (this must be verified by AU's Registrar's office);
  • Having withdrawn from all classes;
  • Having graduated at the end of the fall semester and not attending in the spring semester; and/or
  • Having transferred to another school.

Housing License Agreement Release Process

Please be aware that taking all courses remotely, asynchronously or taking a part-time course load are not approved reasons for release from the HLA. Students can continue to live on campus and requests for these reasons will be denied.

This process is available to residents looking for relief of cancellation fees agreed to under the Housing License Agreement. A release is only granted when it has been determined that circumstances are substantially different from the time the HLA went into effect and the situation cannot be relieved by a room change or utilization of campus resources (i.e. medical housing accommodation or Residence Life staff support). Please visit this page for full details on this process and to determine eligibility to apply for this process.