You are here: American University Provost Communications August 19, 2024

American University Office of the Provost

MemorandumAugust 19, 2024

To:
AU Faculty
From:

Vicky M. Wilkins, Acting Provost and Chief Academic Officer
Monica C. Jackson, Deputy Provost and Dean of Faculty
Wendy Boland, Dean, Graduate and Professional Studies
Bridget Trogden, Dean, Undergraduate Education and Academic Student Services
Prita Patel, Vice Provost for Academic Administration

Subject:
Fall 2024 Faculty Resources and Guidance

We hope that you were able to find time for relaxation this summer and are looking forward to the start of the academic year! In support of your efforts to prepare for the fall semester, we have compiled some resources and guidance across the following categories: Class Operations, Student Support and Accommodations, University Policies and Procedures, and AU Library and CTRL Resources. Washington College of Law (WCL) faculty follow policies of their Office of Academic Affairs.

Class Operations

Academic Calendar and Deadlines

You can find the standard Academic Calendar for 2024–2025 as well as other academic calendars on the Office of the University Registrar website. Please note that the last day for students to add a fall semester course or drop a course for a 100% refund and without a “W” recorded is Monday, September 9. Students taking courses that do not follow standard fall semester dates should review the Course Drop and Withdrawal Refund Schedule for the last day to drop a course for a 100% refund. The academic calendar and key dates for WCL are found on the WCL Registrar’s website.

As a reminder, AU will be closed on Election Day (Tuesday, November 5). In addition, faculty are encouraged to hold classes scheduled to meet on Monday and Tuesday during the week of Thanksgiving remotely moving forward (with the exception of those teaching at WCL and in programs with special calendars). Please provide notice to your students for your class schedule and modality that week so they can plan for their holiday travel. Staff on hybrid modalities are also permitted to work remotely.

We ask that you pay special attention to the annual message outlining the major religious holy days and accommodate students accordingly.

All students in your course must be listed on the official roster. Students who are not on the roster should consult with their academic advisors to determine whether they can register for the course. You will receive a request from the Office of the University Registrar during the add/drop period to confirm your roster for each course at the beginning of the semester. Please note the importance of this request and submit your roster verification between August 26 and September 9 for fall semester courses. Verifying students’ attendance is a federal requirement for financial aid and may impact students’ current or future eligibility for financial aid. 

Managing Student Absences

Please remind your students to avoid coming to class while they are sick and support them in making up work missed during health-related absences by sharing notes, slides, assignments, and/or creating audio/video recordings of class meetings. According to the undergraduate regulation related to class attendance, you have the discretion as an instructor to determine whether to excuse short-term absences and should not involve the Office of the Dean of Students or Student Health Center. If a student is experiencing a significant or lengthy personal or medical event that may affect academic progress or result in prolonged absences, they should work directly with the Office of the Dean of Students. In these cases, the Office of the Dean of Students will communicate with the student’s faculty and advisor. Please do not request or accept medical, mental health, or other documentation from students.

Syllabus Collection

After your syllabus has been distributed to students in your course (whether in hard copy or through Canvas), please also upload it to the syllabus collection (login required) for the purpose of institutional record-keeping. The collection stores a single file that an instructor (or departmental support staff) uploads for each term of a course for each instructor, which is stored—and easily searchable—for a period of seven years. This approach saves time and reduces the need for units to create their own solutions. It also better supports various university processes (such as transfer articulation, assessment, and academic integrity). Should you have any questions, please contact Brad Knight, Assistant Dean of Undergraduate Education, at bradly@american.edu.

Guidance on Course Credit for Community Service

The “Community Service-Learning Program” (CSLP) offers undergraduate students the option to earn a degree credit for completing 40 hours of relevant community-based field work (aka “service-learning project”, as per Academic Regulation 11.3). This “add-on credit” (Pass/Fail) aims to provide an experiential learning opportunity that deepens understanding of learning objectives beyond the classroom, often through working with local nonprofit organizations. The Center for Leadership & Community Engagement (CLCE) administers the CSLP add-on credit, and students must register through GivePulse by the add/drop date (Monday, September 9). Faculty who teach a CBL course or serve as a Faculty Supervisor for individual student's CSLP add-on credit can learn about “Working with Washington” funding, which supports Community-Based Learning & Research, via the “CBLR Community of Practice” Canvas page.

Guidance on Course Credit for Internships

Internship credit for undergraduate and graduate students is earned for documentation of learning, not just hours worked. All AU internship courses have a syllabus, academic experience, and supervision of learning. The table of credit hours earned to internship hours logged has also been updated for undergraduate and graduate students effective fall 2024, as approved by Faculty Senate. See undergraduate regulations 11.4 and graduate regulations 3.10. In the event of a disruption with a student’s internship placement, the instructor of record has the ability to substitute other types of educational activities or experiences that support the learning goals.

Student Support and Accommodations

Academic Support

We have many resources available to support both undergraduate and graduate students. As of spring 2024, the following combined Academic Support functions and staff have moved to the 3rd floor Butler Pavilion space (old bookstore location). Our offerings and programs are available at no additional charge for all students to support their learning and success. 

  • Academic Coaching provides learning strategies for task management, habit building, test prep, and more. Please encourage students, both undergraduate and graduate, who might benefit from coaching to attend a meeting or check out the academic resource library.
  • Consultants in the Writing Center help students to organize, sharpen, and refine a paper or writing project at the undergraduate and graduate level.
  • Tutoring is available for specific undergraduate courses via the Peer-Assisted Student Support (PASS) program
  • The Supplemental Instruction (SI) program consists of weekly group tutoring sessions for specific course sections, led by a trained collaborative SI Leader.

The Quantitative Support area provides student support for mathematics and statistics courses and statistical software support (Excel, Python, R, Stata, SPSS, SQL, SAS, and StatCrunch). The Math & Stats Lab remains in the Don Myers Building, Room 103 for drop-in tutoring and support for students.

Academic Alerts

If there is a student in your course whose academic performance is causing concern (e.g., poor quality of work, incomplete assignments, inconsistent attendance, or a combination of these factors) please consider submitting an Academic Alert at any point in the semester. The Academic Alert will be sent to the student and the student’s academic advisor. The Academic Alert system is a way for you to offer support to your student and for us to know when we should connect students with academic resources across the university. It is not punitive in nature and the alert does not appear on the student’s transcript or academic record. Academic difficulty is not uncommon; these interventions can help students improve their performance. You can access the Academic Alert system on the portal by clicking the “Eagle Service–Academic Alerts” link and then the “Academic Alert (formerly Early Warning)” button on the Eagle Service homepage.

Disability-Related Accommodations

The Academic Support and Access Center (ASAC) supports AU students’ academic development and education goals through the provision of reasonable disability-related accommodations. Students who receive accommodations are responsible for providing their instructors with written notice from ASAC of their approved accommodations. For questions or concerns regarding accommodations, please call 202-885-3360 or email asac@american.edu.

On AU’s main campus, ASAC coordinates and implements exam accommodations for students with scheduled in-person exams. To ensure that exams are administered effectively and accurately, it is important the faculty provide the exam (and instructions for the exam) to ASAC at least three days in advance. For exams that are scheduled to be taken remotely, faculty will continue to be responsible for ensuring students’ exam accommodations are implemented in accordance with their ASAC letter. Students have been guided to provide their instructors with at least 7 days’ notice if they are planning to use their accommodations on an upcoming exam. If you have any questions about testing arrangements, please contact the Accommodated Testing Office at 202-885-3489 or exams@american.edu. As of spring 2024, the ASAC moved to the 3rd floor Butler Pavilion space (old bookstore location) and is no longer located in the Mary Graydon Center.

WCL faculty should be sure to refer to the new guidance regarding accommodations; WCL faculty will now work directly with students on their classroom accommodations. WCL Disability Support (disability@wcl.american.edu) will continue to be a resource and will handle exam accommodations.

Selected Campus Resources

Care Network. The Care Network should be used by faculty and staff to share concerns about a particular student with the Office of the Dean of Students. Often, these concerns arise from observed disruptive behaviors, a change in demeanor or performance, or from a disturbing interaction with a student. Expressing concern shortly after an issue or incident has occurred can help with early intervention and success. The Care Network can be accessed directly through the portal under the link “Life at AU” and then “Care Network: Express Concern About a Student.” The Office of the Dean of Students will conduct appropriate follow-up with the student on each report. Please note that the anonymity of the faculty or staff reporter cannot be guaranteed as Care reports are considered part of a student’s educational record. Care reports are not the appropriate way to report emergency situations that should be reported to AUPD. Care reports can be filed in conjunction with reporting emergencies to AUPD to connect students to longer-term support.

The Center for Well-Being Programs and Psychological Services (the Well-Being Center). The Well-Being Center has a range of resources for students and is also available to consult with faculty, should you have concerns about a student’s well-being. Faculty and staff can also use AU ProtoCall services for a consultation on urgent student mental health concerns, 24 hours a day, at this number: 202-885-7979. The Well-Being Center houses the university’s confidential Victim Services Advocate, who is available to meet with students who have been impacted by interpersonal violence or sexual assault and can be reached at 202-885-3500.

You may also send students to Well-Being Center to gather information on health-related topics and for free contraceptives. Students may schedule appointments with a mental health Clinician, Victim Services Advocate, or Alcohol and Other Drugs Prevention Specialist. Staff and Peer Health Educators provide health-related programming to individual students, classes, and student groups. Workshops and presentations related to trauma, crisis management, substance use, sleep hygiene and more are offered.

Help@American. Help@American is a self-service library of knowledge articles about technology and student services in the areas of financial aid, billing, registration, housing, One Card, and dining. This service is available to all students, parents, and other AU community members and can be accessed via the AU portal and at https://help.american.edu (login required). Students can also chat with AU Central if they are not sure where to go for assistance with their concern.

Veterans Services Support Network (VSSN). The Division of Student Affairs initiated the Veterans Services Support Network (VSSN) to provide AU's military connected student population (Veterans, current Service-members, and dependents) with the necessary resources and support to achieve their educational goals. Network members will be the principal contacts for these students in their respective departments and will collaborate with one another to ensure that military connected students’ needs are being met and that problems are addressed quickly and effectively. The university recognizes the unique service and sacrifice of our military-connected community and is committed to working together to best serve these students through continued initiatives including the Veterans Services Support Network. For questions, please email veterans@american.edu.

Guidance on Student Voting

As mentioned above, the 2024 U.S. General Election will be held on November 5. College students have a choice about where to register to vote. Students attending college may register at their campus address or choose to remain registered or register at their permanent or home address. Deadlines for voter registration and absentee ballot requests vary by state. The nonpartisan Campus Vote Project is a great place to start and has compiled information for all students on state-by-state voter registration. The AU Votes group has additional resources on Absentee Ballot Days and vote plan assistance.

Name and Gender Identity Technology

One of the best ways to build students’ sense of belonging in our classrooms is to address them correctly on the first day of class and beyond. Students have the opportunity to designate their chosen name and pronouns (if desired) in Eagle Service. Within approximately 48 hours, the information that they have entered is reflected in Canvas, on course rosters, and in a variety of other systems, although some (e.g., payroll and financial aid) are required to use legal names. Please note that some students may not feel comfortable having their (chosen) name and pronouns displayed across AU systems and may prefer to share them with you directly.

In addition, students, faculty, and staff have the option in Canvas to easily record the pronunciation of their name as well as hear how others’ names should be pronounced. Simply click on the link in the left navigation bar labeled “Record Your Name with NameCoach” (towards the bottom) to record your name and listen to your students’ recordings. If you would like to include a link to the pronunciation of your name outside of Canvas (such as in your email signature), you can also visit: https://go.american.edu/RecordMyName (login required).

University Policies and Procedures

Academic Integrity

Faculty should include a link to the Academic Integrity Code on syllabi and highlight academic integrity-related skills in course assignments (for example, paraphrasing, proper attribution, etc.). Generative AI tools may require particular attention: give clear guidelines on all projects about appropriate sources of help, indicating that students should be able to talk about work they submit and about their process for creating it. Students are expected to do their own work, indicate sources of information and help, and ask questions about the specific academic integrity expectations in each course. Support, guidance, and resources are available on the OAI resource pages on SharePoint, including our Academic Integrity and AI Guidance for fall 2024.

The Office of Academic Integrity (OAI) aims to support all academic integrity work across the university (with the exception of WCL). With the goals of fairness and consistency, the OAI adjudicates all academic integrity cases to determine responsibility and possible outcomes. Faculty with specific concerns about a potential violation should contact academicintegrity@american.edu. Please note that students are entitled to due process in AIC cases. Faculty may not unilaterally penalize a student’s grade for what they may see as a code violation and may be subject to grievance if they do so.

Office of Equity and Title IX

The Office of Equity and Title IX works to support American University’s commitment to guarantee equitable treatment and a welcoming working and learning environment for all. The Office of Equity and Title IX is committed to fairness and trauma-informed practices for all students, staff, and faculty, and to ensuring a transparent and equitable process for addressing and resolving matters of discrimination, harassment, and sexual violence. The office is responsible for the implementation of the following two university policies: Discrimination and Non-Title IX Sexual Misconduct Policy and the Title IX Sexual Harassment Policy. For questions or concerns, you can contact the Office of Equity and Title IX by email at equityoffice@american.edu or by phone at 202-885-8080. Reports and complaints should be submitted using the online reporting form (available on the website). All AU employees are required to make a report to the Office of Equity and Title IX if they learn a current student or university affiliate may have experienced discrimination due to any protected bases, sexual harassment, or sexual and/or interpersonal violence.

AU Library and CTRL Resources

AU Library Updates

Access to Library Resources. The library’s collection of electronic resources is available to you by searching the library website, logging in, and using your AU credentials. If you have trouble logging in, please email circulation@american.edu.

Course Reserves. Required readings and videos can be submitted by going to your Canvas course, scrolling down the left side course navigation menu to the Course Reserves link. If you have questions, please email reserves@american.edu or mediaservices@american.edu.

24/7 Bender Library Building Access. The main floor of the Bender Library is open 24/7 to provide a safe and convenient study space for all students, faculty, and staff.

Archives & Special Collections. Archives & Special Collections, located in the Spring Valley Building, holds rare books, university archives, and special collections on various subject areas. They are available to speak to your class and are open by appointment Monday through Thursday from 10 am to 4 pm. Contact Archives & Special Collections to learn more.

Canvas Support Contact and Workshops. The AU Canvas Support team is available to assist you and your students with any Canvas related problems. Email us at canvas@american.edu or call us at 202-885-3904 with your questions or to schedule an appointment. We also offer a range of workshops to help faculty get acquainted with Canvas, the university’s primary learning management system. See the entire list of fall 2024 Canvas workshops offered and sign up. You can also take advantage of additional Canvas support resources.

Integrate LibGuides into Canvas Course. If you are a faculty member interested in embedding E-reserves and library guides into your Canvas course, now you can do so by seamlessly integrating LibGuide content in the Assignments and/or Modules section of your Canvas course. If you need assistance, please feel free to contact AU Canvas Support at canvas@american.edu or call 202-885-3904.

Research Support. Research librarians are available to assist you or your students on chat 24/7 or by appointment. Visit the Ask a Librarian website. Librarians are also happy to speak to your class and you are welcome to schedule an instruction session. Please make sure struggling students know the librarians are here to help.

Geospatial Research Lab. The Geospatial Research Lab, located on the lower level of the library, supports learning and research at AU by providing access to geospatial software and data, as well as technical support and training opportunities.

Digital Research and Inquiry Lab. The University Library's new Digital Research and Inquiry Lab, launching fall 2024, empowers AU faculty to support innovative student research projects using digital technologies. Our Lab provides datasets, multimedia tools, web-building platforms, and expert guidance for your students to complete digital or multimodal research projects for your classes. For more details and to schedule a consultation, email digitalresearch@american.edu

Center for Teaching, Research & Learning

You are encouraged to take advantage of teaching and research support offered through the Center for Teaching, Research & Learning (CTRL) throughout the semester. For example, you may consider:

We wish you all the best for fall 2024!